Reference

Privacy Policy – How We Handle Your Information

We collect, store and use your account details to run your Jita Wine wallet, verify bKash Nagad Rocket deposits, and keep your login secure. This policy explains what data we gather, how we protect it, and your rights to access or delete your information.

Account securityPayment data handlingContact recordsDevice and session logsYour access rights
Explore the Lobby Read FAQ
Jita Wine Privacy Policy – How We Handle Your Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment references in transit and at rest. Session cookies expire when you close the browser or after a period of inactivity. You control marketing preferences in account settings; opting out stops promotional messages but not transactional emails like withdrawal confirmations.

Storage and encryption

Your password is hashed; we never store it in plain text. Wallet transaction references from bKash Nagad Rocket are encrypted. Game logs and bet records sit on secure servers in data centers that meet international hosting standards.

Third-party sharing

We pass your name and phone to payment processors only to verify deposits. Game studios like Pragmatic Play and Evolution receive a session token but not your wallet details. No marketing lists are sold.

Cookies and tracking

Session cookies keep you logged in. Analytics cookies show us which slots and live tables are popular so we can prioritize lobby placement. You can disable non-essential cookies in your browser without losing core account functions.

Retention and deletion

We keep account records for the retention period local compliance rules require, then anonymize gameplay stats and delete personal identifiers. Request early deletion through account settings if you want your data removed sooner.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, request a correction, ask us to delete your account, or lodge a privacy complaint, contact us through any channel below. We respond to data requests within the timeframe local law requires.

Live chat Open the support bubble in your account dashboard and ask to speak with our data-protection team. Available when you are logged in.
Email Write to our privacy officer at the email address listed in your account settings footer. Include your registered phone number so we can verify your identity before releasing information.
Account settings Log in, go to account settings, and use the data-request form to download your information or schedule account deletion. Pending bets and withdrawals must clear first.

Privacy Policy FAQ

We collect your full name, phone number, date of birth, and the wallet account you use for deposits—bKash Nagad or Rocket reference. We also log your device type, IP address, and browser to keep your session secure.

Yes. Log in, go to account settings, and click the data-request button. We will email you a file listing your account details, transaction history, and gameplay logs within the timeframe local law allows.

We share only the minimum reference needed to process your deposit—your wallet phone number or transaction ID—with the payment gateway that clears the transfer. We never pass your PIN or full wallet credentials to third parties.

We retain transaction logs and account details for the period required by local record-keeping law in eligible regions, typically several years. After that, we anonymize gameplay stats and delete personal identifiers unless you request earlier deletion.

Yes. Go to account settings and submit a deletion request. You must withdraw any balance and resolve pending bets first. Once processed, we remove your name, phone, and wallet references from active systems.

We use session cookies to keep you logged in and analytics cookies to track which games are popular. You can disable analytics cookies in your browser settings without losing access to your account or the lobby.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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